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Returns Information

If you need to return an item, please send it to:

X8R Ltd
45B Whitehall Road
Ramsgate
Kent
CT12 6DE
United Kingdom

Include the following inside your return:

  • Order number or invoice
  • Full name
  • Email address
  • Postal address
  • Any other relevant order details

Our Returns Policy:

  • Returns are accepted within 60 days of purchase, provided items are in sellable condition.
  • A full refund of the item’s value will be issued once received and inspected.
  • Original postage costs are non-refundable.
  • Return postage is not pre-paid. We recommend using a tracked service, as we cannot issue refunds for items lost in transit.
  • We do not offer exchanges. If you ordered the wrong item, please return it and place a new order for the correct one.